From roots-in@roots-l.rootsweb.com Fri Sep 15 02:36:08 2006 Received: from mail.rootsweb.com (mail.rootsweb.com [192.168.65.34]) by admin.rootsweb.com (8.12.8/8.12.8) with ESMTP id k8F8a8jb015705; Fri, 15 Sep 2006 02:36:08 -0600 Received: from roots-l.rootsweb.com (roots-l.rootsweb.com [66.43.16.22]) by mail.rootsweb.com (8.13.4/8.13.4) with ESMTP id k8F8Zqbd010710 for ; Fri, 15 Sep 2006 02:36:07 -0600 Received: from roots-l.rootsweb.com (roots-l [127.0.0.1]) by roots-l.rootsweb.com (8.12.10/8.12.10) with ESMTP id k8F5sQFI030731 for ; Fri, 15 Sep 2006 01:54:26 -0400 Received: (from roots-in@localhost) by roots-l.rootsweb.com (8.12.10/8.12.8/Submit) id k8F5sQ5F030730 for roots-approved@rootsweb.com; Fri, 15 Sep 2006 01:54:26 -0400 Received: from lists5.rootsweb.com (lists5.rootsweb.com [66.43.27.41]) by roots-l.rootsweb.com (8.12.10/8.12.10) with SMTP id k8F2XLFI030270 for ; Thu, 14 Sep 2006 22:33:21 -0400 Received: (from slist@localhost) by lists5.rootsweb.com (8.12.8/8.12.8) id k8F5EHpa029573 for roots-in@roots-l.rootsweb.com; Thu, 14 Sep 2006 23:14:17 -0600 X-Envelope-From: justrootin@gmail.com Thu Sep 14 23:14:17 2006 Received: from mail.rootsweb.com (mail.rootsweb.com [192.168.65.34]) by admin.rootsweb.com (8.12.8/8.12.8) with ESMTP id k8F5EHjb029561 for ; Thu, 14 Sep 2006 23:14:17 -0600 Received: from wx-out-0506.google.com (wx-out-0506.google.com [66.249.82.237]) by mail.rootsweb.com (8.13.4/8.13.4) with ESMTP id k8F5EHQe031853 for ; Thu, 14 Sep 2006 23:14:17 -0600 Received: by wx-out-0506.google.com with SMTP id t4so3384567wxc for ; Thu, 14 Sep 2006 22:14:17 -0700 (PDT) DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=beta; d=gmail.com; h=received:message-id:to:references:subject:date:mime-version:content-type:content-transfer-encoding:x-priority:x-msmail-priority:x-mailer:x-mimeole:from:sender; b=SJ7HXZGfqT6ratbOlj0i+DFUgG5YYkPLs/Tsoxj3cXrbO0ntNY2BOzZykDj7A0I30+VlzFoCKzqcFh1QwHtG3VU2sdUpCH/xJL50kybbw7DeIektx9aTjiV5k1HglQeEr9kvllWBQUuDkKBfxdgk86jOyzKYqXr5bxii5ZnG5IA= Received: by 10.70.129.2 with SMTP id b2mr13698756wxd; Thu, 14 Sep 2006 22:14:17 -0700 (PDT) Received: from SUZY ( [66.61.156.187]) by mx.gmail.com with ESMTP id h11sm2887701wxd.2006.09.14.22.14.14; Thu, 14 Sep 2006 22:14:16 -0700 (PDT) Message-ID: <023901c6d885$cb802220$bb9c3d42@SUZY> To: "Peggy Kopp" , References: <4509D273.8080606@epix.net> Subject: Re: [ROOTS-L] Heritage Quest Remote Access Date: Fri, 15 Sep 2006 01:14:12 -0400 MIME-Version: 1.0 Content-Type: text/plain; format=flowed; charset="iso-8859-1"; reply-type=response Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2900.2869 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869 From: Suzy McGrew Krol Sender: roots-in@roots-l.rootsweb.com X-Scanned-By: MIMEDefang 2.52 on 192.168.65.34 X-Scanned-By: MIMEDefang 2.52 on 192.168.65.34 Good for you, Peggy...for gaining access & not giving up! Suzy ~~~Life is what happens while we're busy making other plans~~~ ----- Original Message ----- From: "Peggy Kopp" To: Sent: Thursday, September 14, 2006 6:06 PM Subject: [ROOTS-L] Heritage Quest Remote Access > Thanks to all who offered suggestions for regaining my remote at-home > access to Heritage Quest through our library system. > > Since I had previously been able to enter Heritage Quest with no problem > I ruled out our firewall as the problem since it is permanently built > into our rooter and hadn't interfered in the past. > > After adjusting settings and cleaning the caches repeatedly with no > success, I tried typing in the URL of our library rather than using my > bookmark as usual. I also eliminated using the spaces in the my library > bar code, as well, even though previously I had entered the spaces and > still gained entry to Heritage. AND, one or both of those things seems > to have done the trick! I can now access Heritage Quest! > > Thanks again for your help. > > Peggy >