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From: "Mary Putman" <mputman@gohighspeed.com>
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Subject: [ROOTS-L] Ancestry Problems


After trying to e-mail Ancestry about a half-dozen times with no reponse,  I began calling them anytime I had a problem accessing information.  They have always been most helpful.  I used to pull up a newspaper page, search for the name Hinote that I entered and it would be something like Hi Note (some kind of audio system, I think), a character in a play, a musical group, or a word foreign to what I put in.  At least it was highlighted.  Now I have to read the entire page to find what I want, if it's there at all!  I have, for the last 5 years, found information on Ancestry that I would never have found anywhere else, but have used primarily census, state and county records.  I do not download any any information from individual sites, but take only notes to search later.    Mary P.