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X-Envelope-From: cmu2rumm5xjnp75001@sneakemail.com Sat Aug 10 14:53:48 2002
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Date: Sat, 10 Aug 2002 13:53:51 -0700
From: "Robert" <cmu2rumm5xjnp75001@sneakemail.com>
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Subject: [ROOTS-L] Re: E-Mail Address of ANCESTRY to CAncel SUBSCRIPTION

** Reply to message from "ROOTS-L-request@rootsweb.com" on Sat, 10 Aug 2002
14:16:34 -0600


> As has been mentioned here and as is posted at the Ancestry
> website, you MUST telephone them to cancel.  They do not accept
> email cancellations.  If I had been charged twice I would be on
> the "horn" today before they close, or on Monday when they
> reopen.  This appears at the Ancestry website:
> 
> " From the United States, you must call Ancestry at
> 1-800-262-3787 at least two days before the renewal date for the cancellation to be effective."

Why do they make you jump through hoops just to unscribe?

Since they allow you to scribe up online it should be just as easy to unscribe
online.  I think it is just a ploy to get more money by telling you you did not
follow instructions and keep your money.

-- 
Robert Blair

